Privacy Policy

As an online platform, Koji’s Kitchen is dedicated to providing a safe and secure experience for all our users. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, store, protect, and use your data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Please read this policy carefully to understand our practices regarding your personal data.

Data Collection and Use

What Information We Collect

When you visit and interact with our website/application, we may collect the following types of information:

  1. Personal Information: We may collect personal information such as your name, email address, mailing address, and phone number when you voluntarily provide it to us for specific purposes like account registration, orders, newsletter subscription, customer support, or other interactions.

  2. Device and Usage Information: We may automatically collect certain information about your device and how you interact with our platform, such as IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies, web beacons, and similar technologies to collect this information.

  3. Analytics Information: We use Google Analytics to collect and analyze traffic data, for the purpose of understanding user behavior, improving our services, and enhancing user experience. This information is anonymous and does not personally identify you.

  4. Third-Party Services: We may integrate third-party services (e.g., social media plugins) that may automatically collect information about your interactions with them. These services may have their own privacy policies and are subject to their respective Terms and Conditions.

How We Use Your Information

We may use the collected information for the following purposes:

  1. To fulfill our contractual obligations and provide the services you have requested.

  2. To communicate with you, respond to inquiries, and provide customer support.

  3. To send important information, updates, promotions, newsletters, or marketing materials (with your consent, when required).

  4. To improve and personalize our services, content, and user experience.

  5. To diagnose technical issues, troubleshoot problems, and prevent fraud.

Data Storage and Protection

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including legal, accounting, and compliance requirements.

Data Security Measures

Koji’s Kitchen maintains robust physical, technical, and administrative precautions to safeguard your personal information from unauthorized access, use, disclosure, or alteration. We provide training to our employees, limit access to personal information on a need-to-know basis, and regularly assess and update our security measures.

However, no method of transmitting data over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information. You provide any information at your own risk.

User Rights and Data Access

User Rights

Subject to applicable data protection laws, including GDPR and CCPA, you have certain rights regarding your personal data. These rights may include:

  1. Access: You have the right to request access to the personal data we hold about you.

  2. Correction: You have the right to request correction of any inaccuracies in your personal data.

  3. Deletion: You have the right to request deletion of your personal data in certain circumstances.

  4. Objection: You have the right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please Contact Us using the contact details provided in the “Contact Us” section below. We may ask for verification of your identity before processing your request.

Marketing Communications

If you have provided your consent, we may send you marketing communications via email or other means. You have the right to opt-out of receiving such communications at any time by following the “unsubscribe” instructions provided in the communication or contacting us using the contact details below.

Third-Party Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes without your consent. However, we may share your data with trusted third parties who assist us in providing our services, conducting our business, or operating our website/application. These third parties are bound by confidentiality obligations and are prohibited from using your data for any purposes unrelated to the services they provide to us.

We may also share your information when required by law or in connection with legal proceedings, investigations, or governmental requests.

Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting. We encourage you to regularly review this page for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the privacy practices of Koji’s Kitchen, please contact us at:

Email: [email protected]

Postal Address: Koji’s Kitchen Ltd. 123 Privacy Street, Cityville, Country

This privacy policy was last updated on 28-Oct-2023.

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